Privacy policy

SMS Marketing Consent

I consent to receive automated promotional text messages through an automatic telephone dialing system. Consent is not a condition of purchase. Message and data rates may apply. See our Privacy Policy for more details.

The terms used below correspond to those defined in the General Terms and Conditions.

Anyone using the Seller’s services agrees to the collection and processing of their personal data as described below. You consent to our collection, use, disclosure, storage, and protection of your personal information as outlined herein. If you do not provide the required information, you may not be able to use all the services offered by the Seller.

Text Marketing Terms & Conditions

We use a text messaging platform subject to the following terms. By subscribing to our SMS marketing and notification service, you agree to these terms and conditions.

By entering your phone number at checkout, initiating a purchase, subscribing via our signup form, or using a keyword, you agree that we may send you SMS notifications (regarding your order, including abandoned cart reminders) and SMS marketing offers. You acknowledge that consent is not a condition for any purchase.

Your phone number, name, and purchase details will be shared with our SMS platform SMSBump Inc., a European Union company headquartered in Sofia, Bulgaria, EU. These details will be used to send you targeted marketing messages and notifications. When SMS messages are sent, your phone number will be shared with an SMS operator for delivery.

If you wish to unsubscribe from receiving SMS marketing messages and notifications, reply STOP to any mobile message sent by us, or use the unsubscribe link provided in one of our messages. You understand and agree that alternative opt-out methods (such as using other words or requests) will not be considered reasonable means of unsubscribing. Message and data rates may apply.

For questions, text HELP to the number you received messages from. You may also contact us directly for further information.

Privacy & Data Protection

To use the Seller’s services, you must provide an email address, password, and other personal details (name, address, phone number, etc.). These details are not visible to other users.

The Seller, its affiliates, service providers, and representatives undertake to process data in compliance with the December 8, 1992 Law on the Protection of Privacy in relation to the Processing of Personal Data.

This Privacy Policy must be read in conjunction with the Seller’s General Terms & Conditions.

General Information

The data controller is BV Store Holland B.V., headquartered at Muntstraat 6, 6211EJ Maastricht
Email: bvstoremaastricht@gmail.com

All required information is transmitted to the Seller via a secure server and stored in our database.

Data Collected

The personal data collected includes:

Contact details: name, address, phone number, email, date of birth, gender, size
Profile information and saved preferences
Purchase details, order history, and transaction content
User-generated content linked to your account (e.g., wishlist, saved items)
Financial details for transactions (account number, credit card number)
Delivery, billing, and purchase information
Communications with the Seller or other users
IP address, date, and time of access
Browsing history
Device type, browser type, platform/OS
Search engine and keywords used to find the Website
Geolocation data (if enabled on your device)
Information collected via cookies, web beacons, and similar technologies

We may also collect data from third parties (including public sources or social media), provided this is legally permitted.

If you share personal information about a third party, you must first obtain their express consent.

Purpose of Data Processing

Your data will always be processed in compliance with applicable law. Data is collected to:

Enable proper use of our services
Improve services and customer management
Prevent abuse, fraud, or irregularities
Provide information about our products and partner products

Specifically, data may be used to:

Provide, personalize, and improve services
Track your cart, purchases, and account activity
Provide access to order history, messages, and account features
Offer services based on your interests and location (ads, search results, recommendations)
Contact you regarding your account, technical issues, disputes, surveys, or newsletters
Send promotional offers, discounts, and updates
Detect, investigate, and prevent fraudulent or illegal activities
Resolve disputes or transmit information to legal partners (law firms, debt collection agencies) if necessary

Data may also be transferred in case of partnerships or business transfer.

Access, Correction, Objection & Deletion

You have the right to request access to your personal data, correct inaccuracies, or request deletion.

You may manage your marketing preferences via your account settings, unsubscribe links in emails, or by contacting the Seller directly. You may also object to data processing for direct marketing.

All requests must be written, signed, and accompanied by proof of identity, sent to the Seller’s registered office. Requests will be processed within one month.

Responsibility

The Seller is not responsible for incorrect information entered by users. Each user is responsible for securing their account with a sufficiently strong password.

The Seller implements measures to protect personal data, but no technology is foolproof. Users acknowledge this and accept that the Seller cannot be held liable in cases of data loss, corruption, or fraudulent acquisition.

Additional Information

For more details on data protection in Belgium, contact the Data Protection Authority (www.privacycommission.be), Rue de la Presse 35, 1000 Brussels.

The Seller also welcomes any comments regarding privacy and the processing of your personal data.